This Refund & Delivery Policy explains how gifthisk delivers digital gift card codes by email, when you may request a refund, and how to submit a request.
Digital Delivery
gifthisk sells digital gift card codes only. There is no physical shipping.
After a successful Stripe payment, your code is sent by email to the delivery address you provided at checkout (your email or a gift recipient).
Most codes are delivered within minutes via express automated dispatch. In some cases delivery may take longer due to fraud review, payment verification, or delays at the recipient's email provider (spam/junk folders).
If you have not received your code, check spam/promotions folders and use Order Tracker, or email support@gifthisk.com with your order details.
Eligibility for Refunds
Refunds may be available within 14 days of purchase if the digital code has not been revealed, redeemed, or used.
Gift orders delivered to a recipient email follow the same eligibility rules based on code status.
How to Request a Refund
Email support@gifthisk.com from your checkout email with your order date, brand, amount, and reason for the request.
Approved refunds are returned to the original payment method within 5–7 business days.
Non-Refundable Cases
Codes that have been viewed, redeemed, or transferred are generally not refundable.
Chargebacks filed without contacting support first may result in account restrictions.
Issues caused by an incorrect email address provided at checkout are the customer's responsibility once the code has been delivered to that address.
Questions about this policy?
Email support@gifthisk.com or contact our team.